Taking the best of who we are and connecting with
the best in the people we serve.

When caregivers connect on a genuine, personal level with patients and their families, everyone benefits. Developed in collaboration with working nurses, First Touch® is a structured program that enhances the personal contact caregivers, patients and their families experience in the healthcare setting.

It sounds simple, but without the structure First Touch® provides, healthcare organizations simply don't do anything like it on a regular basis. Integrated into day-to-day operations on the individual and organizational level, First Touch® builds in accountability and sustainability.

The result: lasting organization-wide improvements in patient satisfaction and staff morale. The program also reduces patients' fear and anxiety, and improves patient safety.

Learn how the work of Sage Consulting is making a difference for magnet-certified hospitals. Download the pdf (Adobe Reader required).